"One of the chapters especially caught my eye. It is by one of the Charleston Conference mentors – Susan Campbell (Director, York College Library, York, Pennsylvania). Her paper is called “The New 3 Rs: Revolution, Reorganization and Renovation.” In it Susan explains how Schmidt Library managed a reorganization that eliminated 13 clerical positions and created 11 new full-time and 2 new part-time positions as well as performing renovations in three and a half months with $3.5 million."
quoted in Rumor of the day by katina.strauch (For book chapters and much more 'Connection. Competition. Collaboration,' See: Defining Relevancy, Managing the New Academic Library, edited by Janet McNeil Hurlbert, Libraries Unlimited, 2007