By Aja Carmichael
From The Wall Street Journal Online
The librarian with cat's-eye glasses, a faded cardigan and gray hair twisted into a bun is getting a makeover.
Abstract: Purpose – This article was originally the keynote speech to the Bielefeld Conference. The article aims to explore the challenges facing libraries in the digital age and consider ways in which they need to reshape and rethink their services and skills to maintain their relevance and contribution.
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